Description

UnityPoint Health – Allen is recruiting for a Chief Medical Officer to join our team in Waterloo, Iowa.

Choose a career that matters at UnityPoint Health. At UnityPoint Health, we believe that our patient-centered vision and physician-driven philosophy, along with our one team approach, ensures every patient knows just how much they matter to this world. Commitment to our team has earned us recognition as a Top 150 Places to Work in Healthcare 2022-2025 by Becker’s Healthcare and among America’s Best Employers by State in Iowa, Illinois and Wisconsin. Come be an essential part of our core purpose—to improve the health of the people and communities we serve.  At UnityPoint Health, you matter.

 As a collaborative member of the Market Leadership team, the Market Chief Medical Officer (CMO) leads clinical/provider performance for the market. This role aligns and maximizes provider performance to produce demonstrable value to the patient and community. This role drives the implementation of UnityPoint Health (UPH) care delivery strategies in the market ensuring outcomes are achieved.  In addition, the Market Medical Officer acts internally as the primary liaison between the Organized Medical Staff and Administration and externally as the primary liaison for clinical matters to the larger physician community in the market service area.  The CMO, as part of the Market Leadership team, is responsible for the oversight of local care delivery including clinical quality, patient safety, peer review and engagement and Medical Staff relationships and governance. The CMO works in a dyad relationship with the Market Chief Nursing Officer.  

Championing Clinical Excellence, Accelerating Innovation, Fostering Unity, Exemplifying Strategic Partnership

• Clinical Excellence: Leads the pursuit of top quartile performance in quality, patient safety and patient experience for the Market. With a focus on execution, creates accountability for results within the Market and builds the discipline and capacity for achieving results.
• Change Agent. Creates the case for transformation by articulating the rationale for the change and linking change to UPH goals. Utilizes a data driven approach with a keen focus on the benefits to the patient first and team second. Recognizes and employs strategies that foster adoption of change and accelerates outcomes.
• Relationship Builder: Builds relationships and partnerships with employed and aligned physicians and medical groups to drive performance in the Market. Collaborates across the physician and advanced practitioner community bringing different specialties and groups together to implement care delivery efforts.
• Culture Champion. Strategic partner with the Market President and Market Chief Nursing Officer to reinforce organizational structures, systems and processes that support a patient centered, safe, high-quality culture. Ensures the consistent involvement of physicians in decision-making relative to care delivery and seeks input frequently on ways to improve the patient, physician/advanced practitioner/care team member, and community experience.

Local Operational Leader and Medical Staff Development

• With a focus on quality, innovation and clinical excellence, the CMO provides leadership and direction in the Market for the implementation of patient care and provider engagement strategies.
• Oversees the execution of patient care policies and strategies, ensures the provision of clinically proven effective care. 
  Implements patient care policies and policy frameworks that guide how UPH’s patient care mission is carried out.
• Collaborates within the Market and across UPH to advance health care services and strategies that support reductions in harm, mortality, variations in care and readmissions.
• Participates as a strategic partner within the Market Senior Leadership Team, driving operational execution including but not limited to budgetary, clinical outcome, staffing, Administrative On-Call duties, and other duties as assigned.
• Liaison between the Medical Staff and Administration/Board of Directors providing leadership over the Credentials and Privileges process, direct subsequent review of care including peer review, direct required regulatory and voluntary outcomes reporting, and review and implement standards established by regulatory agencies.
• Practices and reflects knowledge of HIPAA, TJC, DNV, DIA, OSHA and other federal/state/county regulatory agencies guiding healthcare.
• Responsible for consistent important and necessary interactions with a multitude of stakeholders, both internally and externally (e.g. public officials, legal, employees, employed and aligned/non-aligned physicians, etc.)
• As needed, partner with affiliated rural hospitals and their medical staff policies/transfer agreements.

Basic UPH Performance Criteria         

• Demonstrates UnityPoint Health’s FOCUS Values and Standards of Behaviors as well as adheres to the policies and procedures and safety guidelines
• Demonstrates ability to meet business needs of the division with regular, reliable attendance
• Maintains current licenses and/or certifications required for the position
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare
• Completes all annual education and competency requirements within the calendar year
• Maintains knowledge of compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.
• Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance

Requirements

Education:

 MD/DO, whose training and education demonstrates a command of the disciplines associated with health care delivery programs.

 Experience:

•  Seven (7) years’ leadership experience in a hospital or health care delivery organization.
• Previous experience in both matrix managed operations and business line management is desirable.

License(s)/Certification(s):

•  Licensed to practice in the state and board certified in trained specialty. 

 Knowledge/Skills/Abilities:

•  Extensive knowledge and experience with the complexities of medical staff leadership   
• Leadership acumen to serve as a member of the Market Leadership Team and collaborate with Physician Leaders. 
• Ability to implement care delivery plans and operating systems for the UPH System of Care consistent with the broader strategy and goals of the Summit.
• The ability to build teams as well as consensus and deal with complex situations with a large degree of variation in policies, rules and regulations.
• Ability to lead, challenge and motivate team members.
• Commitment to service excellence, quality and continuous performance improvement.
• Demonstrated experience in meeting regulatory and accreditation standards, and all aspects of patient care including quality assurance, utilization review, risk management, cost containment, total quality management, and information systems management.
• Demonstrates a high level of emotional intelligence.  Has the capacity to be aware of, control, and appropriately express emotions, and handles interpersonal relationships judiciously and empathetically.
• Record of success in implementing and/or overseeing programs determining and negotiating institutional support for physicians and physician extender services and implementing standards for physician access and service, quality assurance, quality improvement, and clinical resource management
• Demonstrated successes delivering organizational outcomes and evidence of successful clinical business leadership. 
• Knowledgeable and continually mindful of healthcare trends, opportunities, challenges and healthcare policy and the ability to execute programs and plans based on those trends and opportunities.
• Ability to collaborate across a complex, matrixed organizations
• A communicative, collaborative leadership style with listening, negotiating, and direct communication skills
• The ability to be a diplomatic, persuasive, and credible voice to a wide variety of audiences.
• Sets high standards and continually strives for excellence measured against a wide array of industry benchmarks
• Team and coalition builder with highly developed inter-personal skills 
• May require travel to other UPH System of Care facilities.